For major mechanical problems with plumbing, electrical, heating, or air during your one year builder warranty period - contact the subcontractor directly. A list of vendors and their contact numbers are listed below.

For any other warranty requests covered by your homeowner warranty, print warranty form and fill in the warranty request. Fax your requests form to (770) 945-5749. You may also mail your request form to: 5767 Gene Sarazan Dr. Braselton, GA 30517 or you may e-mail your request form to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Once a request is received, a confirmation response will be sent indicating receipt of the request and the next step in the repair process. Click to download PDF warranty form.